Privacy Policy

Last updated on: October 28, 2025

This Privacy Policy explains how Raadhvi Lite (“we”, “us”, or “our”) collects, uses, and protects the personal information of visitors and customers who access our website or purchase from us.

1. Information We Collect

• Personal details — name, email address, phone number, billing and shipping addresses.
• Payment information processed securely through our authorized payment gateway (Razorpay).
• Device data such as IP address, browser type, and cookies to improve website performance and user experience.

2. How We Use Your Information

• To process orders and deliver products.
• To send order updates, invoices, and support responses.
• To improve our website, services, and customer communication.
• To comply with legal and tax obligations.

3. Payment Security

All online payments are processed via Razorpay Software Private Limited. Your payment information is encrypted and handled directly by Razorpay under PCI-DSS security standards. Raadhvi Lite does not store your card details or bank information on its servers.

4. Data Protection & Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, or disclosure. Our website uses HTTPS and industry-standard encryption for data transfer.

5. Cookies

Our site uses cookies to personalize content, analyze traffic, and enhance your shopping experience. You can manage or disable cookies via your browser settings.

6. Data Sharing and Third Parties

We do not sell or rent your personal information. Data may be shared only with trusted service providers such as logistics partners, payment processors, and analytics tools who help operate our business and are bound by confidentiality agreements.

7. Your Rights

You may request access, correction, or deletion of your personal information by emailing us at horlite07@gmail.com. We will respond within a reasonable timeframe.

8. Data Retention

Your information is kept only as long as necessary for order fulfillment, legal requirements, and legitimate business purposes.

9. Third-Party Links

Our website may contain links to third-party sites. Raadhvi Lite is not responsible for their content or privacy practices. Please review their policies before sharing any data.

10. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or for legal reasons. All updates will be posted on this page with the revised date above.

11. Contact Information

Raadhvi Lite
Basaveshwaranagar Branch,
Bengaluru, Karnataka – 560079 India
📧 Email: horlite07@gmail.com
📞 Phone / WhatsApp: +91 99009 48036
GSTIN: 29AAOFH4318Q1ZL